Getting Started

Please help us put an end to in-box clutter and complete projects more quickly!

1. If you are a new customer, please complete our New Customer Form.
2. Jon will reach out to discuss your project, copying Rebecca.
3. Rebecca will prepare a quotation for your project and email it to you for review.
4. Use the Payment Authorization Form to accept the estimate and submit pre-payment information to rebecca@trelfalabs.com.
5. Rebecca will email you a payment receipt for your records.
6. You will then work directly with Jon. (No need to reach out to Rebecca unless you are having trouble reaching Jon.)
7. Download, complete, and submit all applicable forms and/or labels (based on the project types below) to jon@trelfalabs.com.
   1. When sending edited information, please make note of your revisions, so that Jon can track your project accordingly!
8. Ship products and information to: Trelfa Labs, Inc., 6 Merrill St., Unit 4, Salisbury, MA 01952
9. To discuss in further detail, please schedule a call with Jon via the Book Now link, also shown to the right of this screen.
   1. Please Note: Any advice not related to a project already on the schedule will be billed after 5 minutes, billed in 15-minute increments (rounded up)
10. Jon will email you your files upon project completion, copying Rebecca.
11. Rebecca will convert your Estimate to an Invoice, apply your pre-payment, and email you a copy for your records.

Shelf-Life Studies

For a shelf-life study, we require:

1. Products which have gone through an HPP (High Pressure Pasteurization) system before submitting to the lab. (Pasteurization is your responsibility, unless otherwise stipulated.)
2. Six unopened bottles/packages of each product presented to us as you intend to sell it.
3. Instructions as to how you would like each product stored. (refrigerated, ambient, etc.)
4. An estimate of the number of days you expect each product to last.

Our process is as follows:

1. We will test your product for Total Bacterial Count, Coliform, and Yeast/Mold upon each of the six openings.
2. The first sample will also be tested for pH verification.
3. We will test the product at intervals that will achieve the desired shelf life or beyond.
4. You will receive notification if there is a problem along the way.
5. Once complete, a laboratory report will be issued with a recommendation for shelf life.
6. The report will be emailed to you.

Validation Studies

We no longer provide this service.

Juice HACCP Plans

For a Juice HACCP Plan, we require:

1. Your recipe.
2. A description of your manufacturing process, from the receipt of raw materials to the shipping of finished goods.
3. Temperatures and times, as needed, throughout your process. (We know the parameters for HPP, so you do not need to provide that).
4. Other information, as requested, throughout the writing process.

Please allow at least two weeks for your project’s completion.