Trelfa Labs uses a LIMS (Laboratory Information Management System) to track all aspects of your testing. Upon completion and approval of our Laboratory Director, Jon Trelfa, LIMS will email you an alert that your results are available for download from our Client Portal.
Please “White List” Trelfa Labs in Your Email Client
In order to make sure that our email correspondence does not get caught in your email junk or spam filters, please add firstname.lastname@example.org to your “White List” or “Safe Senders List”. For help with this, please contact Rebecca Hardy at email@example.com.
If for some reason you do not receive your test results via email when you are expecting them, please contact Jon Trelfa directly at firstname.lastname@example.org. Upon Jon’s final approval, test results are immediately generated and emailed to you.