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(888) 80-QALAB or (888) 807-2522
Trelfa Labs, Inc. Company Policies
- Notice: 24 hours advance: no charge
- Pickups: No later than 3:30 pm
- Rush or after hours / Saturday pickups: $25.00 if we are not currently in your immediate service area
- Rush or after hours / Saturday testing: $25.00
- Service Minimums: Testing: $30.00, Consulting & Training: $50.00
- New Clients: Pre-paid or pre-determined deposit for first service
- Testing Payments Due: Net 30 days, unless under separate agreement
- Consulting & Training Payments Due: Net 15 days, unless under separate agreement
- Discounts: Negotiable for high-volume clients
- Jon will visit your facility in half-day (4-hour) blocks of time.
- Scheduling is done on a first-come, first-serve basis.
- This consulting program is billed as a monthly pre-paid retainer.
- Appointments are not booked until the retainer has been paid. Promising checks upon arrival is not an acceptable form of payment.
- Contract fees are based on monthly rates.
- You may not skip a month within the designated contract period.
- Any overages in time will be billed at your contracted hourly rate and due upon receipt.
HOW TO MAKE PAYMENTS
- Please make checks and money orders out to Trelfa Labs, Inc. and mail to 6 Merrill St., Unit 4, Salisbury, MA 01952.
- We also accept credit card payments via Paypal. You can click here to download the Paypal Mobile app. (Requires a Paypal account.)
- Please call us with your credit card information if you would rather not sign up for Paypal. We can process payments on your behalf.